| Subprocessor (legal entity) | Address | Privacy contact | Processing | Location | Their subprocessors |
|---|---|---|---|---|---|
Amazon Web ServicesAmazon Web Services, Inc. | 410 Terry Avenue North, Seattle, WA 98109-5210, United States | https://pages.awscloud.com/DSAR_RTF.html?Languages=English | Database, object storage for uploads and Cal Video recordings, backupsData: All product data: account, booking, billing and support records; uploaded images and media; Cal Video recordings and transcripts | United States | View list |
CloudflareCloudflare, Inc. | 101 Townsend St, San Francisco, CA 94107, United States | dpo@cloudflare.com | DNS, CDN, bot protection (Turnstile), WAF; R2 storage for uploads, avatars and cal.video recordings; email routing metadata; may be used as an alternative email transportData: Uploaded images and media; call recordings and transcripts (configuration-dependent); when used for email: sender/recipient names and addresses, subject and body, calendar invite details | United States | View list |
VercelVercel Inc. | 440 N Barranca Ave #4133, Covina, CA 91723, United States | privacy@vercel.com | Hosting and CDN for the app and website; runtime logs (request paths, IPs, hashed identifiers) and BotID bot detectionData: IP addresses, request metadata, and any personal data contained in requests/responses in transit | United States | View list |
Metabase CloudMetabase, Inc. | 9740 Campo Rd., Suite 1029, Spring Valley, CA 91977, United States | legal@metabase.com | Internal business intelligence and analyticsData: Production account and booking records made available through connected data sources | United States | View list |
SendGrid (Twilio)Twilio Inc. | 101 Spear Street, 5th Floor, San Francisco, CA 94105, United States | privacy@twilio.com | Service emails sent by Cal.com staff: changelog, policy and legal notices, subprocessor noticesData: Account-owner name and email; delivery and open logs | United States | View list |
TwilioTwilio Inc. | 101 Spear Street, 5th Floor, San Francisco, CA 94105, United States | privacy@twilio.com | SMS and WhatsApp reminders, phone verification, phone number lookupData: Phone numbers, message contents, verification codes | United States | View list |
IntercomIntercom, Inc. | 55 2nd Street, 4th Floor, San Francisco, CA 94105, United States | https://preferences.intercom.com/privacy | Support chat and support ticketsData: Name, email, account ID, plan, signup date, org and usage counts, contents of support conversations | United States | View list |
Daily.coDaily, Co. | 548 Market St., Suite 39113, San Francisco, CA 94104-5401, United States | help@daily.co | Cal Video: video calls, recordings, transcriptsData: Meeting and participant data, audio and video of recorded calls, transcripts | United States | View list |
SlackSlack Technologies, LLC | 50 Fremont Street, San Francisco, CA 94105, United States | privacy@slack.com | Internal support and incident communication; booking notifications to users who connect the Cal.com Slack botData: Customer details pasted into support/alert channels | United States | View list |
StripeStripe, LLC | 354 Oyster Point Boulevard, South San Francisco, CA 94080, United States | privacy@stripe.com | Subscriptions, checkout, invoices, and customer-collected booking paymentsData: Email, billing name and address, card details entered on Stripe's own checkout (PCI-DSS certified; card numbers never reach Cal.com servers), subscription metadata | United States | View list |
OpenAIOpenAI OpCo, LLC | 1455 Third Street, San Francisco, CA 94158, United States | privacy@openai.com | AI meeting notes (transcript summaries), calendar AI agent (fallback model), event cover-image generationData: Transcript text (may include names and meeting content); no meeting titles, dates, attendee records, or links. Zero Data Retention agreed with OpenAI; no model training on customer data. | United States | View list |
AnthropicAnthropic, PBC | 548 Market Street, PMB 90375, San Francisco, CA 94104, United States | legal@anthropic.com | Calendar AI agent and in-product assistants (opt-in)Data: Event titles, times, attendee names/emails and your instructions; API logs kept up to 30 days; no model training on customer data | United States | View list |
Retell AIRetell AI, Inc. | 540 Price Ave, Redwood City, CA 94063, United States | support@retellai.com | Cal.ai phone agents that place or take calls (opt-in AI feature)Data: Phone numbers; guest name, email and company where configured; call audio and conversation content. No model training on customer data. | United States | View list |
PostHogPostHog Inc. | 2261 Market Street #4008, San Francisco, CA 94114, United States | privacy@posthog.com | Product analyticsData: IP and request metadata; events keyed to an opaque ID (no raw database IDs, emails, slugs, names or booking answers); GeoIP disabled, proxy strips forwarded IPs; outside allowlisted regions events attributed to organization, not person | United States | View list |
SentryFunctional Software, Inc. d/b/a Sentry | 45 Fremont Street, 8th Floor, San Francisco, CA 94105, United States | compliance@sentry.io | Error monitoring and performance metricsData: Internal user and organization IDs, error messages and stack traces, request URL, browser and OS type (no names, email addresses or IP addresses) | United States | View list |
WhopWhop, Inc. | 300 Kent Ave #401, Brooklyn, NY 11249, United States | support@whop.com | Cal Payments checkout for paid bookings and host payoutsData: Booker name, email, billing address, card details entered on Whop's checkout; host payout/KYC data | United States | — |
Postmark (ActiveCampaign)AC PM, LLC | 1 N Dearborn Street, Suite 500, Chicago, IL 60602, United States | privacy@activecampaign.com | Automated transactional email: confirmations, reminders, calendar invites, inbound repliesData: Sender/recipient names and addresses, subject and body, invite details; content kept ~45 days | United States | View list |
Trigger.devAPI Hero Ltd trading as Trigger.dev | 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT, United Kingdom | privacy@trigger.dev | Background jobs (booking emails, webhooks, AI jobs)Data: Booking/user IDs; for some jobs attendee names, emails and booking details; run logs ~30 days | United Kingdom / United States | View list |
UpstashUpstash, Inc. | 6202 Via De Adrianna, San Jose, CA 95120, United States | privacy@upstash.com | Caching and rate limitingData: Cached calendar free/busy slots, rate-limit counters keyed by IP or user ID; no names or emails; short TTL | United States | View list |
Google PlacesGoogle LLC | 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States | https://support.google.com/cloud/contact/dpo | Address autocompleteData: Partial address strings typed into location fields; no requester identity sent | United States | View list |
MapboxMapbox, Inc. | 1233 20th St NW, Suite 450, Washington, DC 20036, United States | privacy@mapbox.com | Geocoding and static maps for event venuesData: Venue addresses; no requester identity | United States | View list |
AvatarAPIInfinite Loop Development Ltd | Ballyliffen, Clonmany, Co. Donegal, Ireland, F93 V56N | info@infiniteloop.ie | Profile-photo lookup at signupData: Your email address | Ireland | — |
Browser UseBrowser Use Inc. | 655 Marina Boulevard, 11th Floor, San Francisco, CA 94123, United States | privacy@browser-use.com | Automated phishing checks of links in bookings and public profilesData: URLs (may contain names/usernames), page screenshots during the scan | United States | View list |
People Data LabsPeople Data Labs, Inc. | 455 Market Street, Suite 1670, San Francisco, CA 94105, United States | https://privacy.peopledatalabs.com/about | Lead enrichment for hosts who enable itData: Attendee email address and domain; returned professional/company fields, not stored | United States | — |
Dub (SMS short links)Dub Technologies, Inc. | 2261 Market Street STE 5906, San Francisco, CA 94114, United States | support@dub.co | Short links in SMS remindersData: Click events incl. IP address | United States | View list |